Clarity , Confidence, and Expert Guidance—When It Matters Most

When a serious diagnosis or complex treatment decision arises, uncertainty can be overwhelming. Long wait times, limited access to specialists, and conflicting information often leave individuals unsure of their next steps.

Find out if there are other options

Employee Assistance Program Benefits

Quikcard’s Medical Second Opinion service—delivered in partnership with Novus Health—helps employees and their families gain clarity through independent medical expertise, collaborative review, and ongoing clinical support.


With Quikcard’s Medical Second Opinion Service

This service provides structured, expert insight to help individuals move forward with confidence by offering:


  • Independent review of diagnoses and treatment plans for complex or high-impact medical situations
  • Access to specialized medical expertise, supporting informed and evidence-based decisions
  • Personalized guidance and follow-up, helping members understand options and next steps

Medical Second Opinion is designed to support employees during critical moments—when the right information makes all the difference.


How It Works
  • A dedicated nurse case manager serves as the primary point of contact and completes a detailed intake
  • Medical records are collected and reviewed with the member’s consent
  • A collaborative medical review is conducted with experienced physicians who specialize in complex and rare conditions
  • Recommendations are grounded in current clinical research and shared in a clear, understandable format
  • Ongoing follow-up is provided, and findings can be shared with the member’s treating physician


Why Medical Second Opinion Matters

  • 60% of reviewed treatment plans are adjusted, helping individuals explore better-aligned care options
  • 20% of diagnoses are refined or changed, reducing the risk of unnecessary or ineffective treatment
  • Employees gain confidence, reduce stress, and make decisions sooner. Supporting faster recovery and return to focus

The Benefits for Employers

Adding Medical Second Opinion to your benefits program helps you:

Interested in adding Medical Second Opinion to your plan?